But despite the investment, the numbers still don’t feel right, and the stress hasn’t gone away.
But something still feels off.
Reports don’t match what’s actually in stock
Reorders are inconsistent
Some products seem to vanish from the system
You’re not alone. And the problem probably isn’t your system. It’s the data you’re feeding into it.
Here’s a realistic scenario I’ve seen across multiple fast-growing DTC and private label companies with revenue of $10M or more. The complaint is typical: “Our inventory reports never match reality.”
For example, imagine a beauty and skincare brand running DTC on Shopify, expanding through wholesale to salons, and gaining traction on Amazon. On the surface, things look solid, revenue is up, and products are gaining visibility, but behind the scenes, cash flow is tight, and one of their best-selling items appears to be flatlining in performance reports.
The reports showed:
SERUM-RFCL30ML – 500 units
30ML-ANTIAGING-SRM – 460 units
RadianceSerum_30ml – 340 units
The same product, same ingredients, same packaging; just three different SKUs created over time by three different people through Amazon syncs, manual uploads, and wholesale bundles.
The team saw “dead stock” and paused reorders. Marketing removed it from active campaigns, and finance flagged it for write-off.
But the original SKU was selling out constantly. They couldn’t see it.
Over 1,300 units remained untouched. As a result, they lost over $220,000 in missed sales, wasted capital, and damaged momentum.
It all started with a broken SKU name.
If your product data is messy, no amount of software will fix it.
Your system will keep showing errors because the SKUs don’t match up. Here’s what messy SKU naming really costs you:
Products split across multiple SKUs appear underperforming.
Dead stock is actually sellable, just hidden.
Financials are wrong because inventory is overstated or understated
You reorder items that are already sitting in your warehouse
You miss out on best-sellers that appear to be out of stock
Campaigns are paused for products you thought were inactive
Inventory for promotions gets overlooked
Items show up in the system but can’t be found
Duplicate SKUs confuse your pickers and increase errors
During due diligence, messy SKU data looks like operational risk
Buyers don’t trust your reports
Valuation gets reduced, or deals fall through
Many eCommerce owners assume their inventory system will solve this, but it won’t. In fact, it often compounds the problem.
Inventory management tools are only as good as the data you feed them. They don’t know that RadianceSerum_30ml and SERUM-RFCL30ML are the same item unless you tell them. If those SKUs are duplicated across Shopify, Amazon, and wholesale catalogs, your system will happily track them as separate products.
Even worse, if your product is part of a bill of materials (BOM), like bundled skincare sets or curated gift boxes, the SKU confusion creates profound fulfillment and margin risks:
The wrong material gets allocated to kits
Purchase orders trigger for ingredients or packaging you already have
The system can’t calculate true COGS or finished goods quantities
For example, if a serum bottle is listed under two SKUs, one might show zero in stock while the other sits in overflow. The system thinks it’s time to reorder, your ops team pays a rush fee, and that money could’ve gone into your next campaign.
This disconnect between system logic and SKU structure becomes more dangerous as your product line grows.
Instead of making things easier, the system becomes a source of confusion and double work.
Picture this: a bundled skincare gift set includes a 30ml serum, but that serum has two SKUs. One shows zero stock, and the other is in overflow. The system selects the wrong one or flags a shortage. Now, your kit is incomplete, fulfillment slows down, and you’re reordering a product you already have. This kind of silent breakdown doesn’t just waste money; it erodes trust, delays orders, and quietly sabotages your profitability and cash flow.
When it’s time to sell your business, buyers look deeper than your revenue and branding. They go straight to the source: your numbers.
And messy SKU naming quietly distorts the very metrics buyers care about most:
Duplicate SKUs may cause your system to show more inventory than you physically have or misclassify sellable stock as dead.
Looks like you’re overbuying
Raises concerns about write-offs or inventory control
Lowers the asset value buyers are willing to count toward the deal
When sales are split across multiple SKUs, margins appear weaker than they are.
Buyers see lower margins on what should be high-profit products
They assume operational inefficiency or pricing problems
Dead-looking SKUs slow your inventory turnover ratio, even if the product is moving well under another name.
Buyers interpret this as poor cash conversion
They anticipate needing more working capital post-acquisition
Your business appears more cash-hungry than it really is — because inventory numbers are padded with duplicate SKUs.
Buyers lower your valuation or build in capital holdbacks to protect themselves
Buyers don’t need to understand SKU logic. They just need to see mismatches in your reporting, unexplained variances, and sloppy reconciliation.
It signals future headaches
It undermines trust in your operations and financial data
Bottom line: even if your revenue looks good, bad SKU data tells a buyer “this business isn’t under control.” And that costs you real dollars when it matters most.
Here’s the frustrating part:
In many businesses, someone, a warehouse manager, VA, or ops lead, knows the SKUs are duplicated.
But that knowledge never gets documented. It never makes it into the system, so the data stays broken.
And the business keeps making bad decisions.
"Someone on the Team Probably Knows..." is the most dangerous way to manage your inventory.
When your SKU naming is clean, everything works better:
You trust your inventory levels
You stop wasting time cleaning up spreadsheets
Your team knows what to order, what to promote, and what to ignore
Your reports reflect what’s actually happening in your business
Your business becomes easier to scale or sell
I’ve seen this across brands with annual revenue of $10M, $15M, and even $40M+. When SKU systems are broken, the same problems appear, with more zeros at the end.
If you’re searching for “inventory tracking problems” or “inventory management system not working,” here’s the real fix:
Start with your SKUs.
Most founders don’t realize how much cash is lost due to poor naming conventions, duplicate entries, and unlinked product listings. But once you clean that up, your systems finally start doing what they were meant to do.
If your numbers don’t match your reality, this is where to look first.
👉 Book a Clarity Session and let’s fix the foundation, not just the formula.
In the midst of an economic downturn, businesses are often tempted to cut costs and delay investments in new technologies. However, when it comes to inventory management, this could be a costly mistake. In fact, investing in the right inventory management system can be the key to weathering the storm and emerging stronger than ever.